Help and Support
Below are some of the organisations that may help you and your families
Doncaster SENDIAS
Doncaster SENDIAS (Special Educational Needs and Disabilities Information Advice and Support) are an impartial service, which means that the information, advice and support they offer is unbiased - they do not take sides or make decisions for you. The Doncaster SENDIAS team will talk you through the options available, the possible outcomes, and help you make your own informed decisions based on the law and the SEND code of practice. Click on the buttons below to find out more.
Families Information Service
Doncaster Families Information Service provides information, advice and guidance to parents, carers and families who have children aged 0 to 19 years (up to 25 years with SEND). They also provide information on a wide range of services and activities/events available in Doncaster and beyond. Click on the buttons below to find out more.
Together Information Exchange (TIE)
Together Information Exchange (TIE) is a voluntary register of children and young people 0-19 with disabilities in Doncaster. TIE Members can receive:
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A free membership card
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Information on local activities and events
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Access to half-term activity timetable
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Discounts at certain venues
Crisis Team
For urgent mental health support in Doncaster, you can contact the RDaSH Crisis Service managed by the Rotherham Doncaster and South Humber NHS Foundation Trust
Adult Mental Health Crisis Contacts
• Crisis Line: Call 0800 804 8999 (open 24 hours a day, 7 days a week).
• NHS 111: Dial 111 and select the mental health option (available 24/7 for all ages).
• Text Support: Text 'EYUP' to 85258 to connect with a Shout mental health professional.
• Text Phone (Deaf or Hard of Hearing): Call or text 07967 793815.
Samaritans
The Samaritans is a registered charity in the UK and Ireland that provides free, confidential emotional support 24 hours a day, 365 days a year to anyone struggling to cope, experiencing emotional distress, or having suicidal thoughts.
• Phone Helpline: Call 116 123 for free from any phone, anytime day or night.
• Branch Visits: Face-to-face support is available at select local branch locations (including a local branch serving the Doncaster Samaritans community).
• Online Chat: A limited web chat service is occasionally available via their official site, though phone remains the primary and most reliable 24/7 contact method.